Analyze user experience, application performance and process compliance with io.Insights
io.Insights allows operational, compliance and risk teams to capture and visualize user behavior as they navigate within and between io.-enabled applications. The visualization capability is delivered as a set of quick-start templates and customizable reports.
Understand how often applications are used and the duration of their usage, driving better decision making on future investments.
Identify productivity opportunities by analyzing employee performance, understanding work patterns and activity levels.
Monitor machine health and resource consumption to identify potential problems before they affect your users.
Composite queries calculated from the above can reveal unique business insights; e.g. Which user journeys that generate best outcomes? Which users need training? What applications can I decommission?
Benefits of io.Insights
- Analyze user experience
- Monitor compliance
- IT prioritization
- Track system health
- Identify and track best practices
Quickly identify applications for potential consolidation, integration or removal. Gain insight into user effectiveness and identify opportunities for (re-)training.
Prove adherence to process in regulated industries. Provide evidence to show compliance (or non-compliance).
Identify workflow bottlenecks and assess cost/benefit of change. Target investment based upon actual usage.
Monitor machine utilization and performance. Capture evidence for environment refresh/replacement programs.
Improve business outcomes by measuring performance against best practice. Train/re-train staff to improve outcomes.
How it works
Depending on configuration settings, every time a user interacts with an io.-enabled application, events can be raised.
