FAQ

This FAQ answers common questions about io.Connect, an enterprise interoperability platform for integrating web, desktop, native, and legacy applications. Learn how io.Connect enables browser-native, zero-install integration, supports progressive application modernisation, and scales securely across large organisations.

What is io.Connect?

io.Connect is an interoperability platform for integrating web, desktop, native, and legacy applications.

It is delivered as a set of tightly integrated components:

Together, these components enable organisations to deploy interoperability quickly, scale securely, and modernise application estates without disrupting end users.

What is io.Connect Browser?

io.Connect is neither a proprietary browser nor a desktop container.

io.Connect Browser runs inside standard enterprise browsers such as Chromium, Edge, Safari, Firefox, and Island. It does not replace the browser and does not require a container to be installed on end-user devices.

Does io.Connect Browser require software installation on end-user devices?

No. io.Connect Browser requires zero end-user installation.

There is:

  • No desktop runtime
  • No proprietary browser
  • No endpoint software to install, patch, or maintain

This is a fundamental architectural difference from container-based interoperability platforms.

How is io.Connect Browser different from “browser-based” interoperability solutions?

Many so-called browser interoperability solutions are actually desktop containers that have been disguised as browsers.

io.Connect Browser is genuinely browser-native. It runs inside the existing enterprise browser rather than requiring a separate runtime to be installed and managed on every device.

Can io.Connect integrate native and legacy applications?

Yes. io.Connect integrates native and legacy applications without installing software on end-user devices.

For io.Connect Browser, this is achieved using io.Bridge. For io.Connect Desktop, no additional components are required.

What types of applications can io.Connect integrate?

io.Connect supports:

  • Web applications
  • Native desktop applications
  • Legacy thick-client applications
  • Applications running across multiple machines or environments

Applications do not need to be rewritten, repackaged, or migrated into a proprietary container to participate in interoperable workflows.

What operating systems does io.Connect support?

io.Connect Browser runs in any modern enterprise browser on any supported operating system.

io.Connect Desktop supports Windows and macOS.

Many customers choose to develop on macOS and deploy to Windows.

How does io.Connect support progressive modernisation?

io.Connect enables incremental modernisation without “big bang” migrations.

Organisations can:

  • Deliver new workflows rapidly using zero-install io.Connect Browser
  • Continue accessing remaining legacy systems via io.Bridge
  • Modernise applications one screen or workflow at a time

This avoids forced migration to a new runtime or application model.

Does io.Connect include enterprise management capabilities?

Yes. io.Manager provides centralised management and control for io.Connect deployments.

io.Manager allows organisations to:

  • Manage thousands of users and applications
  • Version-control applications
  • Deploy updates to specific users or groups
  • Define user and application preferences
  • Monitor applications and perform diagnostics
  • Build enterprise application stores

All capabilities are also available via APIs.

How does io.Connect handle authentication and security?

io.Manager includes built-in support for:

  • Basic authentication
  • Auth0
  • Okta
  • Custom authentication providers

This allows io.Connect to integrate cleanly with existing enterprise identity and access-control systems.

What programming languages does io.Connect support?

io.Connect is language-agnostic by design.

It supports:

  • Any web technology stack
  • A broad range of native and legacy application languages
  • Mixed browser, desktop, and multi-machine environments

Interoperability is based on runtime capabilities and communication patterns, not a prescribed language or a hard-wired framework.

How does io.Connect handle observability and monitoring?

io.Insights provides built-in observability for the io.Connect platform.

It emits OpenTelemetry (OTel) metrics, logs, and traces from:

  • io.Connect Browser
  • io.Connect Desktop
  • Platform services

Telemetry can be consumed using industry-standard tools such as Grafana and Jaeger.

What does io.Insights monitor?

io.Insights monitors three core areas:

Platform Health & Performance

  • Startup times
  • Error rates
  • Crash and restart events
  • CPU and memory utilisation
  • Telemetry pipeline health

Application & Workspace Performance

  • Application startup times
  • Crash and error rates
  • Resource consumption
  • Workspace load and render times

User Journey & Experience

  • Workspace success rates
  • Inter-application call latency
  • User session behaviour
  • Workflow bottlenecks

This provides visibility into whether interoperable workflows are actually working for users, not just whether applications are running.

How does io.Connect scale for large enterprises?

io.Connect has been deployed in massive-scale organisations and mission-critical enterprise environments.

Its architecture:

  • Leverages existing browsers and infrastructure
  • Uses open standards for observability
  • Supports centralised management without forced vendor lock-in
What is the biggest difference between io.Connect and container-based interoperability platforms?

io.Connect is an architectural interoperability layer, not a vendor-controlled runtime or application container.

It:

  • Runs inside existing browsers
  • Requires zero end-user installation
  • Does not force applications into a proprietary container or marketplace
  • Supports progressive modernisation and open observability

This fundamentally changes deployment speed, operational risk, and long-term flexibility.

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