Case Study

Tier 1 Bank Improves Workflow for 10,000 Users with


Client is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management, and a valued personal bank in its home market of the United States. This Tier 1 bank does business in nearly 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.


In 2020, following a strategic investment in Finsemble (now to support the company’s development of its desktop interop platform, the bank began its own implementation of the platform across its institutional client groups, including capital markets and private banking to improve trader workflows.

Following the successful implementation of a single-department desktop interop and UI platform, the bank decided to expand its usage, creating custom experiences for different departments. The consolidation of disparate desktop application experiences into a single platform and the integration of mission-critical legacy applications without active development teams were key priorities for the bank.


The project began with an expansion of its internal platform to support firm-wide desktop app development. This was followed by migrating legacy web and native application inventory to the desktop interop platform, with polyfill of in-house APIs to enable migration to stands-compliant interop without the redevelopment of legacy apps.

Subsequent phases included development of new UI facilities to support composite apps, made up of several micro-frontends and interoperating vendor applications and development of desktop infrastructure for runtime dependency management.

The Outcome

The result was the successful integration of over 500 applications into a single desktop framework, including polyfilling internal APIs and infrastructure for apps without current development teams, such that they could run on the platform and integrate with modern, new-build web applications.  Approximately 10,000 users across the firm currently benefit from a more efficient, integrated desktop experience. They can now deploy new applications, integrating them with existing workflows and applications quickly and automate their trader workflows to make faster trade decisions.

10K Users
500 Applications

Quick Facts

case study bank icon Financial Services – Sell-Side Bank
case study dollar sign $4+ trillion financial flows
case study employees icon 100+ million customers
case study globe icon Operations in 160 countries

Products Used

Web and Native Applications

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