interop.io Replaces Competitive Integration Platform at Major Tier 1 Bank

The Company

A major Tier 1 investment bank recognized early the importance of providing its teams with an integrated trading desktop. The objective was to decompose legacy monolithic apps into modular micro-applications, enabling personalized workspaces across trading desks. Seamless interoperability with third-party tools was also critical to enhance user experience and workflow automation

Challenge: Complex Tech Stack Stalled Integration Progress

After an initial deployment with a traditional interoperability vendor, the project encountered serious roadblocks. The complexity of the bank’s in-house application environment—combined with varying requirements across desks—slowed progress dramatically.

After 12 months, even basic integrations, such as connecting internal apps with Microsoft Excel, remained unreliable. User frustration increased, and confidence in the platform diminished.

Vendor Evaluation: Switching to interop.io with Luxoft Support

Rather than abandon the project, the bank approached Luxoft for assistance and started to look for replacement technology. Through experience gained with interop.io in other financial institutions, the experts at Luxoft were quickly able to replicate the current environment and deliver the software assets that were previously promised and never delivered. These included configurable launchpads, multi-application workspaces and advanced data integration between legacy and new systems. Very soon, Luxoft delivered a roadmap of engagement that went considerably beyond what the stakeholders had thought possible.

Solution

The bank’s technology team has ambitious plans to unify the user experience across applications, asset classes, business units and banking divisions.

The first integrated workspaces are now live. These allow users to combine windows from their in-house order management system with their in-house CRM to retrieve an interactive view of axes, runs and analytics with client interest lists and client holdings. All data is seamlessly synchronized across these systems meaning that the traders have full contextualized data at their fingertips when they need it most.

Phase 1 also includes integration of third-party applications and multi-machine interoperability. Within days, a click-to-sync solution was configured between two machines, one running Bloomberg and the other the in-house applications.

Finally, the launchbar was configured to support their long-term goal of rolling out across different asset classes. Each business unit can now have a role/function-specific experience in which users only see the apps they require and are entitled to use.