Global investment firm AllianceBernstein (AB) continues to leverage interop.io to help traders gain better insights more efficiently, improving their experience, and optimizing their productivity.
As a global asset manager, AB embraces innovation and as such recognized the importance of improving trader experience and productivity. As the engineering team was transitioning from Windows desktop apps to web apps, screen fatigue from having to use and load multiple screens to find different apps was exacerbating this challenge and creating more UI complications.
The firm engaged interop.io to support and organize its trader interface into a collection of micro apps that form a cohesive workflow. As part of this approach, AB’s engineers are now able to build a framework that integrates and delivers apps promptly and pushes new features to its traders daily – without disruption to the business. Traders have access to one workspace with multiple ‘virtual desks’ living side-by-side, reducing the number of screens needed to monitor apps and review orders.
Traders in AB’s Nashville and New York offices are now using interop.io and have access to an event-driven desktop, i.e., a workspace in which important information is pushed to traders in real-time without them having to load or monitor the systems directly.
“The initial rollout has already demonstrated tremendous efficiency gains,” said Tim Morbelli, Senior Vice President, Head of Emerging Markets and Municipal Trading, AllianceBernstein. “The interop.io platform has taken the complexity out of integrating desktop, web, and third-party apps, giving flexibility to our engineers and quality assurances team as to how we develop, test, and distribute our apps, all while providing a cohesive experience regardless of who developed the app.”
“More so, we can now push notifications to traders without a specific app having to be present on their desktop, which allows them to focus better on execution,” he added. “Our traders review on average 3,000 orders a day – so being able to focus on the job rather than the systems quickly becomes a competitive advantage. It’s a great example of how technology is helping us address resourcing and improve their experience and productivity.”
James Wooster, CRO, interop.io said, “AllianceBernstein, like other tech-savvy operations, is moving from a passive desktop in which traders need to constantly monitor data feeds to one which is more event-driven. This brings a new level of intelligence to the financial services desktop and gives clear benefits for those organizations willing to push beyond basic desktop interop.”
Tax traders and portfolio managers are next in line to utilize interop.io. In addition, AB is testing more use cases as it gathers feedback from its municipal trading team.